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Since our inception in 1994, BHC has grown into a national consulting and service company. BHC's mission is to provide high quality consulting, research, and specialized services through the expertise of our staff and their dedication to excellence. We specialize in combining the expertise of internal staff with the talents of external consultants from various backgrounds to deliver comprehensive, quality projects for government, business, and industry under diverse circumstances.

William Holcomb

President and CEO, BHC

Dr. Holcomb is the CEO of Behavioral Health Concepts, Inc. (BHC) and founded the company in 1994. He is a licensed psychologist in California, Colorado and Missouri and a Diplomate of Forensic Psychology by the American Psychological Association. He has a doctorate in psychology, a master's degree in public administration, and an Executive MBA from the University of Chicago. For over 25 years he maintained an active clinical practice and was a national consultant on mental health service systems. Administrative positions include being the CEO of a private psychiatric hospital, Superintendent of a large State Hospital and treatment director of a community mental health center.

Saumitra SenGupta

Executive Director

Saumitra SenGupta has worked in mental health services research for over 20 years. Dr. SenGupta is an expert in quantitative and qualitative research methods and utilizing information systems data for mental health services research. He has served on several federally funded mental health initiatives, the American Evaluation Association, and the San Francisco Bay Area Evaluators. He continues to serve on various statewide mental health evaluation committees, as well as on the editorial board of the American Journal of Evaluation.

Gale Berkowitz

Deputy Director

Gale Berkowitz has over 25 years of experience in evaluation and learning systems. Prior to joining BHC, she consulted in philanthropic and non-profit effectiveness and organizational learning. Previously Gale led evaluation and learning at the MasterCard Foundation, David and Lucile Packard Foundation, and Charles and Helen Schwab Foundation. Gale received her Bachelor’s Degree from the Johns Hopkins University, and received her Doctorate in Public Health from the University of California at Berkeley.

Rama Khalsa

DMC-EQRO Director

Rama Khalsa has achieved a distinguished career in health policy, overseeing clinical services and developing innovative programs in behavioral health. Her background leadership positions include Mental Health and Substance Use Disorder Director, Health Agency Director, and Health Plan Board Member for the Central California Alliance for Health. She has coordinated with State Legislators on the expansion of Medicaid for mental healthcare, and has also collaborated with the California HealthCare Foundation and Blue Shield of California Foundation on the integration of behavioral health into healthcare systems.

Corey Davin

Information Systems and Technology Director

Corey Davin leads BHC-CalEQRO’s technology department as the Information Systems and Technology Director. His role includes architecting, implementing and oversight of BHC-CalEQRO’s technology systems, strategic planning, software development and supporting daily operations. Corey has extensive IT experience and has held leadership roles at various companies, in industries such as technology consulting, healthcare, insurance, technology startups and non-profits.

Kimberlee Cathey

Office Assistant

Kimberlee Cathey joined BHC-Cal EQRO as our Office Assistant to support a variety of administrative, executive, and operational activities. She has over 10 years of administrative, communication and customer service experience in a variety of settings. She is resourceful and tech savvy, and enjoys being at the front line of an organization.

Rachel Phillips

Reporting Manager

Rachel Phillips currently works as the Reporting Manager for BHC-CalEQRO. She is a content expert in the following areas: programming, analysis, statistics, reporting, and problem solving. She has a background in technical research projects and applying various algorithms and techniques. She has also presented at several mathematics and science conferences. Rachel received her B.S. in Mathematics from Saint Mary’s College of California, and her M.S. in Analytics from the University of San Francisco.

Amy McCurry Schwartz

EQRO Project Director, Consultant
Privacy and Compliance Officer

Amy Schwartz is a healthcare outcomes and evaluation consultant and a performance improvement project expert. She implemented performance-based contracting and outcomes evaluation in her work of 6 years in the public sector. She then started her own consulting firm, McCurry Schwartz Consulting, and now consults on External Quality Reviews for physical and behavioral healthcare in three states. Amy has a Juris Doctor from Washburn University School of Law and a Masters of Health Services Administration from the University of Kansas.

Della Dash

Senior Quality Reviewer

Della Dash started her career as a medical-surgical and psychiatric nurse in San Francisco prior to obtaining her MPH at Johns Hopkins University. For 25 years, she worked in International Health and Development with the United Nations, and then as a consultant before becoming a Nurse Manager for the severely mentally ill (SMI) population. Della’s work has focused on policy, training and facilitation, strategic planning, program design, monitoring and evaluation, and technical and documentation support.

Cyndi Eppler

Quality Reviewer

Cyndi has actively worked in community mental health and advocacy since 2004. She is a licensed marriage and family therapist (LMFT) and a licensed professional clinical counselor (LPCC) who previously specialized in adolescent school-based counseling, quality assurance, Medi-Cal compliance, and state-wide consumer advocacy. Cyndi Eppler collaborates with County Mental Health Plans in order to improve timeliness, access, quality, stakeholder involvement in mental health services planning.

Ewurama Shaw-Taylor

Quality Reviewer

Ewurama Shaw-Taylor is a research psychologist with 15 years of experience in bio-behavioral health. She has worked in mental health and human services—including two state correctional mental health systems and a child resettlement program—to improve service delivery, client outcomes, and quality. Ewurama has expertise in continuous quality improvement, policy development, compliance monitoring, evaluation, and proposal development. Ewurama holds a Doctorate in Psychology from the University of Chicago.

Lynda Hutchens

Quality Reviewer

Lynda Hutchens is a licensed Marriage & Family Therapist. Her vibrant work history includes: the Protocol Secretary for the Ambassador of USA in Indonesia; the Director of a large Employee Assistance Program in Hawaii; a Consultant for the Dept. of Defense (DoD), where she worked with soldiers and families world-wide, as well as military units affected by the most recent wars. Before joining BHC, her most recent role was an oversight Case Manager for a CMS Special Needs Program of Medi-Medi clients who were designated SMI.

Rudy Lopez

Quality Reviewer

Rudy Lopez has been involved in providing mental health services for over 30 years as a clinician and administrator. He served as Mental Health Director for Imperial and San Bernardino Counties. His passion and commitment is cultural competence and, for 10 years, served as Chair of the Ethnic Services Committee for the California Mental Health Directors Association (CMHDA). Rudy Lopez received his MSSW and MPA Degrees from San Diego State University.

Jovonne Price

Quality Reviewer

Jovonne Price has worked as a Quality Reviewer of Mental Health Plans in California since 2012. Her prior 22 years of experience was acquired within the county mental health system beginning as a Licensed Marriage and Family Therapist and culminating with the duties of Deputy Director, and ultimately, leading to her to become a Certified Professional in Healthcare Quality.

Robert Walton

Quality Reviewer

Robert Walton has several years of experience as a lead quality reviewer and an information systems reviewer. He has worked in state hospital settings; acute care psychiatric inpatient settings; and for 34 years, worked in the Santa Barbara County Alcohol, Drug and Mental Health Department where his responsibilities included Compliance, Quality Improvement/Assurance and Utilization Management. Over the course of his career, Robert acquired a BSN Degree and Masters Degree in Public Administration.

William Ullom

Chief Information Systems Reviewer

William Ullom began work at External Quality Review Organization as Senior Data Analyst in 2004. Prior, he gained 14 years of experience in a variety of roles related to support of management information systems and Short-Doyle Medi-Cal program and claims processing. He has also contributed to statewide forums between county Mental Health Plans and Department of Health Care Services and has provided technical assistance to DHCS in review of complex and technical issues related to claims data.

Lisa Farrell

Information Systems Reviewer

Lisa Farrell has served as an External Quality Information Systems Reviewer since 2004 and also worked as a Data Analyst. She spent several years performing IT programming and Quality Assurance in the banking industry, plus six years as a Systems Engineer performing mainframe program development and maintenance and data quality assurance at EDS on the California Medicaid Management Information System (Medi-Cal).

Duane Henderson

Information Systems Reviewer, Consultant

Duane Henderson has worked in public behavioral Information Systems for the past 20 years. He has experience in multiple Electronic Health Record procurements, medical billing, and State interfaces. More recently, he has engaged in public consulting work, providing expertise to the California EQR. Duane has a Public Administration Degree from California State University-Chico.

Richard Hildebrand

Information Systems Reviewer

Richard Hildebrand has 34 years of public service, including overseeing public health contracts, conducting Medi-Cal audits, and formulating and implementing policies for DHCS’s mental health and substance use disorder programs. Working with BHC-CalEQRO, he analyzes data and fiscal systems. Richard has a Bachelor’s degree and graduate education in sociology and research statistics.

Jerry Marks

Information Systems Reviewer, Consultant

Jerry Marks’ 40 years work background in California's community mental health programs consists of inpatient services, day treatment, patient and benefits advocacy, information technology (IT), and electronic health records softwares. His IT experience began 1987 as Desktop Support Manager for SF Behavioral Health Services, for the past 11 years as EQRO Information Systems Reviewer. Jerry has a Bachelor’s degree in Psychology from the University of CA, Berkeley.

Judith Toomasson

Information Systems Reviewer

Judith Toomasson has more than 25 years of hands-on and leadership experience in multi-specialty clinics, hospitals, and multi-site physician practices. Her extensive track record includes Financial Management, Revenue Cycle, Billing Services, Practice Management, Client Services, and Business Management. Judith has been successful in ensuring process and documentation improvement, identifying staff roles and reinforcing infrastructure, and implementing and supporting system conversions.